Servicing and Maintenance

For all your service requirments we have skilled engineers to carry out you work. We also provide you with loan machines for work that we are unable to undertake at your premises.

In order to ensure that the customer receives the best coffee possible your coffee machines require regular servicing. Each type of coffee machine requires it's own particular mode of maintenance. Water quality is also the main reason for machine break downs and unpleasant odours and bad tasting coffee, teas and water.

Water

We regularly monitor your water treatment units by taking samples of water to optimise usage of the unit and coffee production. By regularly changing the water treatment unit the life of your machines will be greatly extended by many years.

Espresso Machines

Each time a coffee is made by your espresso machine, the group head valve exhausts the pressure at the end of the coffee macking process and small amount of coffee grounds and oils are sucked back through the group head wash plate and collects inside the group head. These oil and grounds will go rancid and spoil the flavour of the coffee.
Espresso machines require the heads to be back flushed with a quartz cleaner at least once a month more for busier sites. However, even with bach flushing the seals and wash plate in the group head should be changed at least once a year.

Pour & Serves and Bulk Brewers and Table Top Dispensers

Although these machines do not suffer the build up of coffee oils and grounds, they do have problems with scale build up leading to bad taste and odours. The use of treated water will ensure the perfect cup of coffee or tea.

Water Boilers and Steam Boilers

Again Scale is the biggest facter in the break down of these machines and bad water taste and adour. The use of a water treatment unit will again be of great advantage.